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  • Quality Improvement Article
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Quality Improvement

A targeted noise reduction observational study for reducing noise in a neonatal intensive unit

Abstract

Background:

Excessive noise in neonatal intensive care units (NICUs) can interfere with infants’ growth, development and healing.

Local problem:

Sound levels in our NICUs exceeded the recommended levels by the World Health Organization.

Methods:

We implemented a noise reduction strategy in an urban, tertiary academic medical center NICU that included baseline noise measurements. We conducted a survey involving staff and visitors regarding their opinions and perceptions of noise levels in the NICU. Ongoing feedback to staff after each measurement cycle was provided to improve awareness, engagement and adherence with noise reduction strategies. After widespread discussion with active clinician involvement, consensus building and iterative testing, changes were implemented including: lowering of equipment alarm sounds, designated ‘quiet times’ and implementing a customized education program for staff.

Interventions:

A multiphase noise reduction quality improvement (QI) intervention to reduce ambient sound levels in a patient care room in our NICUs by 3 dB (20%) over 18 months.

Results:

The noise in the NICU was reduced by 3 dB from baseline. Mean (s.d.) baseline, phase 2, 3 and 4 noise levels in the two NICUs were: LAeq: 57.0 (0.84), 56.8 (1.6), 55.3 (1.9) and 54.5 (2.6) dB, respectively (P<0.01). Adherence with the planned process measure of ‘quiet times’ was >90%.

Conclusions:

Implementing a multipronged QI initiative resulted in significant noise level reduction in two multipod NICUs. It is feasible to reduce noise levels if QI interventions are coupled with active engagement of the clinical staff and following continuous process of improvement methods, measurements and protocols.

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Acknowledgements

We thank family members and hospital staff who participated in the survey and helped in the successful implementation of strategies over time to reduce the noise level in our NICUs. We are very thankful to Debbie Mathoney, Kathleen McLaughlin, Laronda Gracia-Allen, Linda Grundy, Shelley Hendel, Brande Mazzeo, Pamela J Graham, Jeanette Farris, Kimberly Roman, Lori Witt, Stephanie Hoover and Jennie Basirico for their help in the successful implementation of the QI initiative. We thank Dr Steven E Lipshultz for critically reviewing the manuscript and his suggestions.

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Correspondence to S Chawla.

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Chawla, S., Barach, P., Dwaihy, M. et al. A targeted noise reduction observational study for reducing noise in a neonatal intensive unit. J Perinatol 37, 1060–1064 (2017). https://doi.org/10.1038/jp.2017.93

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