Review
Beyond consent—improving understanding in surgical patients

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Abstract

Background

Little is known of the actual understanding that underlies patient choices with regard to their surgical treatment. This review explores current knowledge of patient understanding and techniques that may be used to improve this understanding.

Methods

MEDLINE and PubMed were searched using the terms “patient understanding,” “patient comprehension,” “consent,” “video,” “multimedia,” “patient information leaflet,” “internet,” “test-feedback,” “extended discussion,” “shared decision making,” and “decision aid.” All retrieved peer-reviewed studies were included in the review.

Results

Understanding in surgical patients is poor. There is little evidence to support the use of information leaflets, although multimedia appears to be effective in improving patient understanding. The internet is not used effectively as an aid to consent by health care providers. Patients with lower educational levels may gain most from additional interventions. Improving patient understanding does not impact on their satisfaction with the treatment they have received but may reduce periprocedural anxiety.

Conclusions

There is a need for greater awareness of patients' information needs, and novel approaches that may enhance decision making through improved understanding are required.

Section snippets

Methods

A literature search was performed using the MEDLINE and PubMed databases to identify articles reporting assessment of understanding in patients consenting to surgical intervention. The following medical subject headings (MeSH) headings were used: “patient understanding,” “patient comprehension,” and “consent.” The search was expanded used the “Related articles” function in PubMed and through cross-references from retrieved articles. All retrieved articles in English reporting understanding in

Understanding in Surgical Patients

In routine clinical practice, patient understanding often is presumed and rarely formally assessed. Braddock et al15, 16 developed a model to assess 9 key elements of the informed decision-making process and analyzed taped doctor–patient discussions. They found that an assessment of patient understanding is rarely performed and that most decisions fail to meet the criteria for informed decision making.

Studies designed to formally assess understanding have shown that patients frequently are

Improving Patient Understanding

A number of tools have been assessed as adjuncts to decision making and consent with a view to improving patient understanding.

Comments

Appropriately assisting informed decision making by patients is a professional obligation of the surgeon.75 Facilitating patients in shared decision making may help them make choices in keeping with their preferences and values, particularly when the evidence or clinical scenario do not clearly point to a particular treatment option.76

Our review of the available literature suggests that surgical patients are often poorly informed about their condition and treatment, and are ill-equipped to make

Conclusions

Understanding in patients undergoing surgical treatment is poor. Awareness of methodologies such as the informed decision making model may help surgeons to structure and appraise their consultations. Surgeons should have greater awareness of patient factors that may impact on understanding such as age and education. Those with lower levels of education, and those whose initial understanding is poorest, may stand to gain the most from additional educational measures such as multimedia tools at

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